Most delays between a first enquiry and a confirmed order come from the same place: the requirement arrives half-specified, and the mill has to go back and forth to fill the gaps. This note lists what we need to quote accurately and why each item matters. If you send all of it in the first message, you will usually get availability and commercial terms in one reply.
1. Variety and process
Name the variety (Miniket, Swarna, Ratna, or “to be discussed”) and whether you want it parboiled or raw. The two are different products from the same paddy: parboiled rice is soaked, steamed and dried before milling, which changes cooking behaviour, colour and shelf life. A buyer who says “Swarna” without saying which process usually means parboiled in the West Bengal trade, but we will always confirm rather than assume.
2. Finish: Sortex, silky or non-silky
Say whether the rice should pass through the colour sorter (Sortex) and what degree of polish you want. “Silky” means a higher polish for a brighter grain; “non-silky” keeps a lower polish, which some institutional and regional buyers prefer. These choices change the milling route and the price, so they belong in the enquiry, not in the confirmation stage.
3. Broken percentage and moisture
State the maximum broken percentage you will accept and the moisture limit. Typical bulk enquiries specify brokens in a band (for example “up to 5%” or “up to 15%”) and moisture at or below 14%. If you have a written specification from your own buyer, attach it; we quote against that document and it becomes the reference for inspection.
4. Quantity and unit
Give the quantity in metric tonnes, quintals, or containers, and say whether this is a one-time lot or a recurring monthly requirement. Recurring volume is planned differently at the mill and is priced differently, so it helps to know from the start.
5. Packing
Bag size (25 kg, 26 kg, 30 kg, 50 kg or as required), bag material (PP, BOPP-laminated, jute), and whether the bags carry your artwork or ours. Private-label packing needs the print file and a lead time for bag procurement, so mention it early.
6. Delivery basis and destination
Ex-mill, delivered to your godown, or for export FCA, FOB, CFR or CIF — and the city, state or port. Freight is a large share of the landed cost for rice, and a quotation without a destination is not a real quotation.
7. Inspection and documents
Tell us if you need pre-shipment inspection, a specific lab test, a certificate of origin, phytosanitary certificate or fumigation for export, or any other document. These are arranged per order and some have their own lead time.
What happens next
With those seven points in hand we check availability against the current crop and milling schedule, confirm the specification in writing, and send commercial terms. Nothing on this website is an offer; the written confirmation for your order is what governs. Use the Dealer & Bulk Enquiry form — its fields follow this list exactly — or send the same details on WhatsApp.